‍From Wipro to Salesforce: Engineering GDCs as Strategic Assets

When Wipro acquired Appirio for $500M and Salesforce bought Traction on Demand, both recognized a truth most miss: exceptional Global Delivery Centers (GDCs) become strategic assets, not cost centers. At BOT Consulting, we build GDCs designed for acquisition - here’s why.

‍1. Purpose-Driven GDCs

Core Belief:

The future of global delivery belongs to GDCs that blend Silicon Valley innovation with execution excellence - centers so valuable they’re acquisition targets, not outsourcing vendors.

Founder’s Perspective:

• At Appirio and Traction, we saw how Tier 2 talent, when given the right opportunities and training, consistently outperformed traditional IT hubs.
• At Hakkoda, we scaled a Jaipur GDC to 100+ FTEs in under 12 months, delivering 33% of strategic client hours.These aren’t just teams—they’re institutional differentiators.

Personal Connection:

Just as my wife Manu and I debate business strategy over coffee or dal tadka/tandoori roti, or as our #LionessTile artisans craft each piece to tell a story, I believe GDCs must be built with intention - every hire, every process, every KPI designed for lasting impact.

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‍2. Execution Excellence

Tier-2 talent at Tier 1 speed:

80% of our early Hakkoda hires came from non-metro colleges and legacy tech roles, yet within months, they were delivering high-value work for Fortune 500 clients. How? A culture of continuous learning (certification scores 15% above industry avg), outcome-based incentives, and leadership that invests in potential, not just pedigree.

Founder’s Mentality in Action:

• Urgency: We move from zero to 100 FTEs in months, not years.
• Customer Obsession: Every GDC we build is tailored to the client’s long-term strategic needs, not just short-term staffing.
• Skin in the Game: I meet the first 50 hires at every new BOT GDC, because culture starts at the top.

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3. What We Deliver (Proven Results)

‍Impeccable Track Record:

• Appirio → Wipro: "The GDC we built became the backbone of Wipro’s cloud practice."
• Traction on Demand → Salesforce: "Our Jaipur team laid the foundation of Salesforce’s GDC to deliver high value roles to improve large scale program margins."
• Hakkoda → IBM: "IBM didn’t just acquire a team, they acquired a scalable talent engine."

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The BOT Promise

We don’t just build GDCs; we architect them for excellence. Because the best GDCs aren’t vendors, they’re strategic partners that enterprises take pride in.

Let’s Build Legacy Together

If you believe GDCs should be growth accelerators, not back-office functions, let’s build something extraordinary together.

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Personal Note:

With gratitude to my wife Manu (my toughest critic and best advisor), our inspiring kids, and #LionessTile artisans proving that true craftsmanship stands the test of time.