We, BOT Consulting Private Limited, a private limited company registered under the Companies Act 2013, of India, bearing CIN U72200RJ2022PTC082978 and having its registered office at Plot no. F-8B C-Block Mahesh Nagar, Jaipur, Rajasthan, India, 302015 (“BOT Consulting”, "we", "our" or "us"), are committed to providing you (“User”, “you” or “your”) with a secure online experience at our website, accessible at https://botconsulting.io/ ("Website").

We value your privacy and are committed to protecting and securing the information provided by you with utmost diligence, to ensure that your information is safeguarded and used in compliance with the applicable laws. 

This Privacy Policy (“Policy”) describes:

• The type of information that we may collect from you when you access or use our Website for inter alia creating awareness about our brand, our services, our products/solutions, upcoming events, industry insight, news, and to demonstrate our overall brand value and,
• our practices for collecting, using, managing, maintaining, storing, protecting, dealing with and disclosing that information.

We encourage you to read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices as provided herein, you are advised not to browse the Website. We reserve the right to make changes or updates to this Policy from time to time as per applicable laws and otherwise and urge you to keep yourself updated with the Policy as uploaded on the Website from time to time, before you use the Website and/or disclose any information to us. By accessing, browsing or using our Website you agree to be bound by the terms of this Policy. 

‍

Applicability 

This Privacy Policy shall apply to all individuals, businesses, entities or persons accessing or interacting with the Website, in any manner or through any medium.

What Information Do We Collect? 

We may collect the following information (collectively “Information”):

a. Information Provided by the User: We collect information that the user may provide to us directly through our Website, including but not limited to: 

• Personal Information: Information by which we can identify a user such as, name, email address, phone number, bank account number, credit/debit card details or other payment instrument details and any other details provided by the user while contacting us, booking a consultation, signing up for newsletters, filling out forms on the Website, etc. 
• Sensitive Personal Information: The User may be required to provide to the Website, such information, which as per the applicable laws is sensitive personal information which includes financial information such as bank account number, credit/debit card details or other payment instrument details.

Please note that the term Personal Information and sensitive personal information may be construed and understood differently as per the applicable laws.

b. Information Collected Automatically: We may automatically collect certain information as you browse the Website or use our services for inter alia enhancing our content and your experience, including but not limited to:

• Device Information: We may collect information about the devices you use to access our services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

• Cookies: The Website may use cookies, which allow the Website to collect and store certain information from your browser. The Website shall receive information, including but not limited to, your IP Address, the kind of browser you use, the version of your browser, your e-mail address, your password, your browser history, search history, computer and connection information such as browser plug-in types and versions, operating system, and platform; booking history. We use this information to customize our browsing experience as well as the services, to create more features and upgrades depending on your usage and requirements of the Website. Please read our Cookie Policy https://www.botconsulting.io/cookies-policy for more details regarding the use of cookie and other similar technologies. 

• Activity Information: We may collect information of other activities of the user on the Website including the pages viewed, frequency of Website visits, date and time of last visit, time spent on the Website and such other activities on the Website. 
• Mobile device IDs: Unique mobile device identifier, if you are browsing the Website and/or availing our services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer), instead of cookies, to recognize you.

c. Information Collected from Third Parties:

We may receive information about you from third-party services, such as Google Analytics, social media platforms, if you interact with our content on those platforms, public databases, etc. We may combine this information with the information we collect through other means described above. This helps us to update and improve our Website, create more personalized advertising that may be of interest to you. 

Why Do We Collect Information? 

The collection, utilization and disclose of the Information is for achieving our business goals. Bot Consulting may use the Information for some or all of the following purposes: 

• Operating, maintaining and improving the Website.
• Responding to user inquiries and providing customer support.
• Sending promotional and marketing communications, if you have opted in.
• Improving and personalizing user  experience on the Website.
• Having the users more actively engaged with the Website. 
• Analyzing usage trends and gather statistical data to enhance the Website.
• Detecting, preventing and addressing technical issues or security threats. 
• Developing new services, features and functionality.
• Administer our services and diagnose technical problems.
• Any other business purposes, including security of the Website, conducting audits or studies, etc.
• Provide you with customer support and other generic support services.
• We may anonymize and/or de-identify information collected from you through the including via the use of third-party web analytic tools as described below. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation, as per the applicable laws.
• Should you subscribe to receiving marketing related communications from us, we will send you such newsletters and updates regarding our Website and services through emails, telephone calls etc. Kindly note, this consent is revocable i.e. you may, as per your discretion, unsubscribe and elect to stop receiving any marketing communications at any time by simply clicking the link at the bottom of the email, or by sending us an email at marketing@botconsulting.io

Sharing Your Personal Information

We may share your information with certain third parties and/or our affiliates from time to time to fulfil the purposes for collection of your data and to fulfil legal obligations, as may be applicable, in such manner which is in compliance with the applicable laws. We may disclose information that we collect from you, or you provide, as described in this Privacy Policy, in the following ways:

• With Subsidiaries and Affiliates: We may share your Personal Information with our subsidiaries and affiliates, which are entities under common ownership or control of our ultimate parent company, for business purposes.
• With Service Providers and/or Third Parties: We may share your Personal Information with third-party vendors who assist us in operating the Website, such as hosting providers, analytics services, and marketing tools.

• For Legal Reasons: We may disclose your Personal Information if we are required by law or if we believe, such disclosure is reasonably necessary to protect our rights, to comply with legal processes, legal obligations, to respond to any claims, ensure safety of BOT Consulting, etc. 
• Google Analytics: To help us better understand your requirements, we may use third-party web analytics for our services, such as Google Analytics. These service providers use the sort of technology described in the “Automatically-Collected Information” section above. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our Users’ use of the services. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser Add-on.
• Other Circumstances: We may share your Personal Information in any other circumstances,  to fulfil the purposes for which you provided it and where we have your due consent. 

Your Rights and Choices

We would like to inform you of the following rights:  

• Right to Choose: You have the right to choose the Personal Information that you want to provide to us. Even though restricting to provide Personal Information would restrict you from taking advantage of the full features of the Website. You understand and acknowledge that in case you do not provide the required Personal Information to the Website, you shall not be able to take advantage of the full features of the Website.
• Right to Access, amend or Update: As per the Information Technology Act, 2000 and rules made thereunder, you have the right to access your Personal Information and sensitive personal information and request any amendment to it. Accordingly, you have the right to access, update or delete your Personal Information and sensitive personal information. When such information is updated, we usually keep a copy of the previous version for our records. We have a dedicated Grievance Officer to ensure that we continuously process your data in an open, accurate and legal manner. If you have any requests in relation to your rights stated above or need to access your Personal Information, you can always contact our Grievance Officer at details provided in Clause X.

Right to Opt-Out: You have the right to opt out of receiving marketing emails by clicking the "unsubscribe" link in those emails.

• Right to Cookie Management: In case you do not agree with the Cookie Policy (create hyperlink), you have the right to adjust your browser settings to manage or disable cookies. However, since cookies allow you to take advantage of some of the Website’s essential features we recommend that you leave them turned on. 

To exercise these rights, please contact us at contactus@botconsulting.io.

Information Security and Storage

• You hereby acknowledge, agree and expressly authorize us to retain and store your information in the database of BOT Consulting in India, for the period as permissible by applicable laws and to use such data, for the above-mentioned purposes including without limitation any legal or reporting requirements.

• We use industry standard technical and organizational measures to secure the Information we store. We take reasonable measures to protect your Personal Information from unauthorized access, loss, misuse, or disclosure. However, no security system is impenetrable and due to the inherent nature of the internet, we cannot guarantee that Information, during any method of transmission through the internet or electronic storage or while stored on our systems or otherwise in our care, is completely secure and safe from intrusion by others. Hence, we cannot guarantee absolute security. 

• Further, you are responsible for any breach to your privacy in case of negligence on your part such as leaving your personal device(s) unattended while accessing the Website

Duration of Retaining Personal Information 

• BOT Consulting retains your Personal Information until an ongoing business need and for a while consistent with the original purpose as described in this Privacy Policy. 

• We determine the appropriate retention period for Personal Information based on the nature and sensitivity of your Personal Information processed, the potential risk of harm from unauthorised use or disclose of your Personal Information and whether we can achieve the purpose of the processing through other means, as well as based on applicable legal requirements. We may also retain the Personal Information beyond this time for research purposes and to help us develop and improve our services and Website. 

• After the expiration of the applicable retention period, we will either delete or anonymize your Personal Information. If this is not possible, then we will securely store your Personal Information. 

Third-Party Links

The Website may contain links to third-party websites. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other third-party websites or services which may be linked on our Website. We do not endorse or make any representations about third-party websites or services. Our Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third party’s privacy policies separately.

Changes to This Privacy Policy

We reserve the right to amend/ modify this Privacy Policy from time to time as per applicable laws and otherwise and any changes will be effective upon posting the updated Privacy Policy on this page with a revised "Updated" date, and all previous versions of this Privacy Policy become invalid as of such date. You are recommended to check back frequently to see any changes are made in the Privacy Policy since your continued use of the Website after such changes signifies your acceptance of the updated Privacy Policy.

Governing Law

The use of our Website and any services availed through the Website shall be governed by the laws of India. Any dispute arising out of or in connection with this Privacy Policy is subject to the exclusive jurisdiction of the Indian courts at Rajasthan. 

Confidentiality and Security of Information

• We comply with the applicable laws including without limitation the Indian statutory requirements including the Information Technology Act, 2000 and the rules and regulations made thereunder while collecting, using, storing, disclosing, transferring, protecting your information.
• We employ reasonable security practices and procedures and we have put in place appropriate technical, organizational and security measures ( such as firewalls, data encryption tools etc.) , to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed and to safeguard your information.
• We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Grievance Officer

In case you have a privacy related concerns or questions, please direct the same to our dedicated Grievance Officer, whose details are provided below

‍

Name: Sulok Sharma

Bot Consulting Private Limited

Address: IT-A-017 Mahindra World City Multi-product SEZ, Kalwara, 302037 

Phone: +91 8740064230

Email:sulok@botconsulting.io 

‍

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: contactus@botconsulting.io

‍