Cloud Engineer (E2)

We are seeking a skilled Cloud Engineer (E2) to join our growing Managed Service Provider (MSP) team. This role is ideal for an engineer who enjoys building, operating, and optimising cloud-native solutions while working closely with CloudOps, DevOps, security teams, and clients.

Role & Responsibilities

• Evaluate and recommend cloud libraries, tools, and services based on client and platform needs
  

• Own the implementation of engineering stories and advanced cloud solutions for client workloads
  

• Research, document, and propose solutions for technical challenges and operational gaps
  

• Design and build cloud-native architectures including serverless solutions, IoT backends, and highly automated delivery pipelines
  

• Assist in solution design, estimation, planning, and implementation activities
  

• Participate in cross-functional delivery teams to successfully execute client engagements
  

• Collaborate with CloudOps teams to design support systems, response procedures, and operational handoffs
  

• Engage in customer-facing discussions to explain, present, and justify technical decisions while educating clients
  

• Share knowledge, best practices, and technical insights with internal teams and client stakeholders
  

• Design and implement scalable AWS architectures with a focus on reliability, security, and cost efficiency
  

• Build and maintain observability solutions using AWS-native tools (CloudWatch, X-Ray, Config) and partner platforms (Datadog, Dynatrace, OpenTelemetry)
  

• Work with 24x7 response teams to define and implement effective metrics, logging, and alerting strategies
  

• Develop runbooks and automation aligned with monitoring thresholds and operational triggers
  

• Partner with CloudOps to reduce alert noise, perform root cause analysis, and improve system stability
  

• Collaborate with DevOps and security teams to embed resilience, security, and cost-optimization into solutions
  

• Continuously learn and stay current with AWS services, best practices, and emerging cloud technologies
  

• Contribute to internal IP, tooling, and open-source initiatives
  

• Participate in Agile-based delivery models and project execution
  

Requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 2+ years of IT experience.
  

• 2+ years of strong hands-on experience with Amazon Web Services (AWS)
  

• 2+ years of experience with configuration management and/or infrastructure automation
  

• 2+ years of programming experience in one or more of the following: Python, Node.js, TypeScript, Go, Java, or C#
  

• AWS Associate-level certifications (Solutions Architect, SysOps, or Developer)
  

• Experience designing scalable and automated cloud infrastructure
  

• Willingness to work in the graveyard shift
  

• Strong knowledge in AWS Lambda and serverless architectures
  

• Exposure to large-scale enterprise IT environments
  

• Familiarity with Agile or other project management methodologies
  

• Strong communication skills with the ability to explain technical concepts clearly to varied audiences
  

• Effective time and self-management with the ability to prioritize, adapt, and meet deadlines
  

• Strong problem-solving mindset with the ability to analyze issues and deliver practical solutions
  

• Collaborative team player who builds productive relationships with clients and stakeholders
  

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• Impact: Play a pivotal role in shaping a rapidly growing venture studio with Cloud-driven digital transformation.
  
• Culture: Thrive in a collaborative, innovative environment that values creativity, ownership, and agility.
  
• Growth: Access professional development opportunities and mentorship from experienced peers.
  
• Benefits: Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals.